Customer Reviews
1. Clay did an outstanding job, and I could not have been more proud. I don’t feel anyone could have done a better job. It was the perfect final touch on my home. If anyone needs a recommendation have them call me. - November 20, 2024
2. Excellent customer service and quick communication. And true craftsmanship of a custom job that is frequently left for only the most expensive budgets. But this was super reasonably priced and elevated the curb appeal of my project. Thank you, Clay! – Susan Bennett – Thomasville, GA, November 20, 2024
3. Highly recommend Clay. Great quality and communication. Got the job done on time and on budget. 5 stars+++! – Nikki Furrow – Suwanee, GA, September 6, 2024
4. Clay was professional and responsive. He explained his process and laid out a timeline for install. We love our new shutters and the new look to our house. We highly recommend Clay! – Alison Sasadu - August 24, 2024
5. Clay did a great job on eight shutters for the first floor of my house. The originals were rotting, but the second story shutters were still in good shape. Clay matched the originals very well. Plus, the materials quality and workmanship are top notch. I won't be replacing these ever. Highly recommended. – Rich E. – Lawrenceville, GA, January 31, 2024
6. I am thrilled with the gorgeous shutters Clay built and installed. He is a true craftsman. You will not be disappointed! What a beautiful way to update a home. Clay is extremely responsive and professional. The price and quality are fantastic and hard to find elsewhere. September 9, 2023
7. We were very pleased and would highly recommend Clay and The Real Cedar Shutter Company. We really appreciated that his service was complete from A to Z, including providing various design options, building high quality shutters, painting them in advance, installation, and removal and disposal of the old shutters. Clay is very professional, easy to work with, and his communication with us was great. – Brian Chilla, March 31, 2023
8. Recently I called Clay to have him quote 8 pairs of custom cedar shutters for my house. I sent him pictures of the original shutters so I would be sure to meet HOA requirements. By the end of the next day I received Clay’s proposal and was able to make a few minor adjustments, compared his final proposal to the others I had received and was able to schedule my project start. As we were working on the scheduling of my project the construction industry was in the middle of supply chain constraints for cedar material but Clay was able to source and paint the material required for my project. In addition to the shutter project I was also coordinating the painting of my house and a renovation of my front door. Clay was able to work within the confines of the other trades on the job, he was on time and completed the install as agreed. Clay was also able to reuse the original shutter hardware thereby saving me some money. When the work was completed and I was satisfied Clay cleaned up his part of the site. I would highly recommend Clay without reservation. In short I found Clay to be dependable, professional, honest, responsive, knowledgeable, easy to work with, a good communicator and he provides quality workmanship. - January 31, 2023
9. Our new shutters look great! Clay was highly responsive, knowledgeable and professional, and the quality of his work is top notch. He recommended the proper sizing for our windows and corrections for the improper mounting hinges on our old shutters. He was also very transparent and did not rush the job when the wood needed extra time to fully dry to ensure there was no compromise on quality. I would highly recommend Clay if you want quality, custom board and batten shutters. - January 19, 2023
10. Clay truly enjoys and takes pride in his work and it shows. It took a bit from scheduling to installation but I believe it was well worth it. He was also honest about saving us some money avoiding new hardware which I appreciated. He is very laid back and easy to work with. – Emily Sutlive, Roswell, GA December 31, 2022
11. Superior quality and workmanship- Clay was knowledgeable, dependable and easy to work with during all phases of the project. Highly recommend!! We are so pleased with the final product. – George - December 30, 2022
12. The Real Cedar Shutter Company is the one to call if you are looking for high quality outdoor shutters! I was recently in the need of replacing some of my 22 year old shutters, but not all. I spent many hours looking online for someone who could custom build to match what I had. I was thrilled to come across The Real Cedar Shutter’s amazing website. I called immediately and met Clay over the phone. He listened to my concerns of matching what I already had. He was very knowledgeable, polite and professional. He was interested and eager to help. Clay is a high skilled carpenter that takes great pride and care to custom build the best. He built and installed exactly what I wanted and at a very reasonable price. They look beautiful and are perfectly made to last for many years, for which I am thankful. When it’s time to replace the remaining older shutters, Clay at The Real Cedar Shutter Company will be my only call! – John S. - December 24, 2022
13. Clay is great! He is easy to work with and does beautiful work! I only wish he did other things on top of doing shutters!! I would definitely recommend this company!! – Susan Chiodo – December 15, 2022
14. Recently, I used The Real Cedar Shutter Co for the second time! Just as before, Clay was professional and did an excellent job from beginning to end. They are beautiful and add so much to my new barn. I highly recommend Clay for all your home shutter needs! – Laurie, Monroe, GA, December 15, 2022
15. Highly recommend Clay Reichert & The Real Cedar Shutter Company. Very good quality & easy to work with. My neighbor raved about them as soon as they were installed! D. Canaras , December 14, 2022
16. Clay was wonderful to work with and gave me several ideas. Clay and his son did a great job of installing the shutters also. Very professional and affordable. I am thrilled! I had my shutters installed 14 months ago (December 2020). Sharon Weltlich
17. Clay came by our house to fix a shutter that had come unhinged. He came by several hours after we asked for assistance. He quickly corrected the issue and advised who to contact for wood replacement for a permanent solution. This was a minor project but Clay still came by and corrected our issue. We would highly recommend Clay for any shutter issues. - June 1, 2021
18. Clay did a tremendous job with our project. He gave us recommendations that were specific to our house and then he custom made everything to fit. The work was done quickly and professionally. Clay saved us money. And we got a higher quality product that looks great. -December 31, 2020
19. We found out about Clay Reichert and his company from our neighbors who used him. He did a fabulous job for them so we booked him right away. The shutters were done sooner than expected and he had them up in no time. Beautiful job and now I can’t wait to get the rest of the outside done. Sweet man and charming son duo. Highly recommend! - December 21, 2020
20. We are so happy with our custom shutters and the service was amazing. I highly recommend The Real Cedar Shutter Company. - December 16, 2020
21. From start to finish, Clay was a pleasure to work with. The style of shutter, "natural look" stain, hardware are all gorgeous. Installation was a fantastic. Highly recommended. – Tia Williams - December 16, 2020
22. We are thrilled with our beautiful cedar shutters! They really make an impact on the attractiveness of our home. Clay is great to work with, and is committed to quality and customer service. Shannon Grice – December 16, 2020
23. Clay did a wonderful job on our shutters. He was very responsive from the get go and came onsite to advise us on the design / color. The job was completed ahead of schedule, at a very reasonable price, and the shutters look fabulous. We can tell Clay loves his job and takes great pride in his work. It was a great experience all around. – Carolyn and Christophe Cadiou - December 11, 2020
24. Clay and his son were awesome! They made my shutters for me just as I had imagined! Very professional and affordable! We are pleased and highly recommend them! I would give 6 stars if I could! – Tamara Caforio – December 11, 2020
25. First of all, I hate that it took me so long to write Clay a review because he was so punctual!! Clay custom made our cedar shutters for my home, and we could not be happier with the finished product. They are not your average shutters for sure. He is so easy to work with and willing to try new things. Thank you Clay!! – Calene Chambers - November 3, 2019
26. Clay was very professional from start to completion of my shutters installation ! Made contact on a Sunday and had samples delivered 2 days later ,had an agreement shortly after. The installation was done quickly with incredible craftsmanship! Thank you Clay for an excellent job. - September 11, 2019
27. Clay made and installed 28 shutters for our home. The quality is excellent! Clay was responsive and professional and his prices are very fair. We have had neighbors call and stop by asking who made the shutters for us. I highly recommend him. – Amy Drew – August 15, 2019
28. Clay installed beautiful shutters on our home!! The quality was excellent and the price was very affordable! He was very professional and made great suggestions for what would look best on my house. – Elizabeth Jones – Sandy Springs, GA, June 30, 2019
29. Clay built, painted & installed 6 sets of cedar shutters for us, and I can honestly say that the entire process was a pleasure from start to finish. He came highly recommended to us by a neighbor. We got beautiful shutters for a fair price. Clay is an excellent communicator, very responsive, professional & friendly; I recommend him & his work without hesitation. Our shutters look so good that we've had neighbors & random strangers stop us on the street to ask where we got them. – Sheldon Staples, December 30, 2018
30. Clay did an excellent job with our shutters. He came out, measured our windows, discussed our options, and made a recommendation. A few weeks later, Clay returned to hang our custom, painted shutters with functioning metal hinges. We are truly thrilled with the new look! We highly recommend working with Clay. – Martha Goodman. December 3, 2019
31. We live in a mid-70s traditional home with shutters that had finally deteriorated to point of needing replaced. My search to replace them brought me to Clay and the Real Cedar Shutter Company. Clay consulted on project and suggested option that would not only replace but upgrade our shutters. The finished work was outstanding, appropriate for our style of home, and significantly improved our curb appeal. Select Clay and Real Cedar Shutter Company if you want to be delighted. – Kent Peters - December 3, 2018
32. Clay does fantastic work. I highly recommend his shutters. Ours look fantastic! Clay was great to communicate with and did everything as described. We would certainly use him again. - December 2, 2018
33. They look great and are a great value to improve the exterior of your home. The owner is extremely easy to work with and makes the process seem less. Install is very quick as well. – Dave Collier- Suwanee, GA, December 2, 2018
34. Excellent company with great service, workmanship, and follow up. Highly recommend this company. Very thorough to make sure a quality job was done. – Ken Pruitt, March 30, 2018
35. Clay just completed our shutter replacement and we are so glad we decided to work with him. The shutters are beautiful, well made, and well-priced. The whole process was a matter of a few weeks, and Clay was great to work with the whole time. We would definitely recommend him to anyone needing new shutters. – Jennifer Normanly, January 31, 2018
36. Great job!! Prompt and timely estimate. Delivered on time. Quality product. Available and responsive to questions. Well priced. I would highly recommend!! – J. Feber - January 22, 2018
37. The shutters are beautiful and Clay installed them incredibly quick! Very fair pricing and the finished product looks very high end! Very friendly and would highly recommend! Can’t say enough good things!!! A Collier, December 21, 2017
38. Clay was wonderful to work with. He gave us wonderful suggestions when we asked and produced a top notch product. We’ve even had neighbors ask who we had make our shutters - the best compliment one could ask for !! We highly recommend them !!! – Robert – December 18, 2017
39. Clay was super easy to work with and very responsive to questions. The shutters look excellent and the whole process from start to finish went very quickly. Would highly recommend him! – Cassie Lucia – November 20, 2017
40. Clay made us the most beautiful board and batten shutters! He was actually less expensive than buying composite shutters. Clay is a consummate professional and it is my pleasure to recommend him. – Michelle Wald, June 14, 2017
41. I love my new painted cedar board and batten shutters! Great price and quality! I spent 4 months researching companies. These are exactly what I was looking for. So happy I found this company!!! Sutton, January 6, 2017
42. The shutters that Clay made for our home are absolutely beautiful! They completely transformed the look of the house. The quality is outstanding and at significant cost savings to big name shutter companies. Clay was very professional and delivered the product exactly when he said he would. I would highly recommend The Real Cedar Shutter Company and would absolutely use them again myself. Sandy Springs, December 23, 2016
43. The shutters look great. The price was very reasonable. Clay from the Real Cedar Shutter Company was professional and easy to work with. – Tim Breer – December 21, 2016
44. Clay was amazing to work with- very responsive and kind. He is super talented and built 3 sets of beautiful shutters for us. Would absolutely recommend! – December 15, 2016
45. I spoke with several companies about installing new shutters on my home. Clay Reichert was the most professional and knowledgeable person that I spoke with and he won my business. Clay kept our appointment for an estimate and was right on time. This is a rarity with other people I have dealt with and the quality of his work was excellent. I highly recommend The Real Cedar Shutter Company. – James Ezell, Dember 15, 2016
46. My panel shutters were literally falling off of my house. Clay at Real Cedar Shutters was the only company that was willing to come to my home to look at my shutters and was certainly the only company that worked with the part of my shutters that was still good and replaced the rest. This saved me money! Clay is a true professional and a perfectionist. From responding to my call until he put the shutters back up, he was great to work with, and he always kept the schedule we had arranged. My "new" shutters look fabulous! – Judy, Suwanee, GA, January 26, 2016
47. Contacted Clay and we set up a meeting so he inspect to inspect and measure my shutters. He was at my house for about 30 to 45 minutes. I have four sets of shutters on the front of my house. Clay provided a quote and drawings of what the new shutters would look like within a couple of days. We approved the drawings and sent in a 50% deposit. Within a short period of time, Clay was ready to install the shutters but with all the rain and our crazy schedule - 3 kids running three different ways, we had to schedule the install about three weeks out. Clay was very accommodating in working with our schedule. The install went off without a problem and the shutters look great. Would definitely recommend Clay and would use his services again. The cost was $1,800., B. McCarthy, November 18, 2015
48. We hired Clay from Real Cedar Shutters to build 7 sets of board and batten shutters...Clay is meticulous about his work....you can tell he takes pride in what he does and is very precise. His personality is warm and extremely professional. The shutters are very sturdy and were painted beautifully. Since Clay hangs them on real hinges, they have a 3D appearance adding texture to the front of the house. Most houses in our area have shutters just nailed up flat loosing depth or dimension. After a full paint job on the house and the addition of Clay's shutters, we can now take pride in the curb appeal of our home. We highly recommend Clay for anyone needing shutters., Rebecca, November 3, 2015
49. We hired Clay Reichert to replace several of the shutters on our home, he gave us a consise estimate and we hired him. Clay used handpicked material and his work was top notch. We would highly recommend Clay and we will use him again ! , Stan Gudenkauf, October 26, 2015
50. Real Cedar Shutters recently installed shutters on my 1940's cottage and did a wonderful job. Clay is professional and helpful and the shutters were installed in the timeframe promised. The home had never had shutters and it has added so much curb appeal. I love the fact that these are cedar and handmade. Definitely call him if you need this service. Suzie, August 17, 2014
51. Clay did a fantastic job building our board and batten hinged shutters. He paid attention to each design request and kept us informed as to his progress. He had a positive attitude and a knowledge of his product. We would definitely recommend him. Jim Beyers, July 30, 2014
52. The shutters that Clay built and installed for us have made a remarkable difference in the appearance of our home! Remarkable is also the term we would use to describe Clay's craftsmanship and professionalism. But, it is Clay's dedication to perfection that puts him in a class by himself. T. Carley, July 12, 2014
53. "The craftsmanship and quality of construction for the custom made wooden shutters which Clay made for our house are unparalleled with anything that I could ordered through the big-box hardware stores. Woodworking skill-sets of his caliber are not often seen in this pricing category. Keep up the great work! " - Jeff M. - Lilburn GA
54. "Clay was very responsive and provided us with a number of options. We especially appreciated Clay's enthusiasm for the project and his attention to detail in getting the size and finish of the shutters just right. The end result was fantastic! Quality product from a quality person." -- Mark K. -- Suwanee, GA
55. "I was so happy to find a reliable, timely and trustworthy carpenter to custom make shutters for my house. The price, quality and craftsmanship in Clay's work exceeded my expectations. I would recommend my friends and family to use Clay when they are in need of some shutters." - Sandy M. - Suwanee GA
56. "Better than the original." - Stewart P. - Suwanee GA
57. "We were so fortunate to find Clay, when we had dry-rot in five of our sixteen shutters recently. We had talked with people who couldn't match the remaining good shutters and wanted to replace all of them. Clay was able to match our shutters, so that we could replace them as needed. We are extremely happy with the quality, appearance, workmanship, and price of our new shutters. We would recommend Clay to anyone." - Mike V. - Buford, GA
58. "It was a pleasure doing business with you! Thanks for being so prompt in returning our phone calls and coming out for the appt in a timely fashion. The shutters are exactly what we were looking for and look great on the house. After much research, we were happy with your product and price!" - Robin B. - Peachtree Corners, GA
59. If you're looking to add/replace shutters on your home, this is the company you want to work with. Clay quickly responded to my request through home advisor and arrived within hours. Two of my shutters had severe wood rot and needed to be replaced. I couldn't find an exact match anywhere online or at stores. Come to find out, the shutters were an old design only used by the original home builder. Clay built 2 shutters that matched exactly what the other shutters on my home looked like. I was amazed at the quality and how you couldn't even tell them apart. Clay did a great job! Trust him with your shutter needs. -- Wes V. -- Norcross, GA
60. The shutters are BEAUTUIFUL! I have recommended you to friends and family. Outstanding craftsmanship! -- Chrissy - Pennsylvania
61. "Clay provides excellent quality and craftsmanship in the shutters he custom built for our home. We had repeatedly replaced pine shutters only to be dissatisfied in a few years. His cedar shutters will last for years to come due to the materials and quality craftsmanship. Clay also provides excellent communication in that he does not overpromise on his timelines. He establishes realistic expectations on his target date and provides great communication and updates all along the process. Truly a joy to work with!" -- Keith C. -- Duluth, GA
62. "I had almost given up on finding a wooden shutter that would last more than a few years. I happened upon Clay's website advertising his Cedar Shutters and was instantly curious. I contacted Clay and he was at our home the next day. The price was right and the product was exactly what I wanted. Clay copied our original shutters perfectly, primed them for painting, then installed them after they were painted. To say I am pleased is an understatement. The craftsmanship is outstanding, and Clay's willingness to work with his clients to meet their needs is a rare commodity in today's business environment. I strongly recommend Clay and his Cedar Shutters. -- Patrick P. -- Duluth, GA
63. We were so impressed with Clay and his workmanship. He communicated so well and the shutters that he installed were above and beyond what our expectations were. He matched the color perfectly with a premium paint selection and we couldn't be happier. He even brought a wet roller with paint to make sure that any touch-up could easily be done. We have had various neighbors come by to let us know that the shutters we installed really do make a difference for the better in the appearance. We would definitely recommend using Clay in the future with no second thoughts! -Jeff R. – Peachtree Corners, GA
64. This is our second time replacing vinyl shutters. No more big-box shutters. We have several friends and family members who've gotten new shutters, but none are of the quality of ours. We are so glad we found Clay Reichert. The shutters and the installation were very well done. Thanks, Clay. – Fay M. – Cumming, GA
65. Clay did an outstanding job on our home. From recommending the shutter style that would go best with house design to the final installation, we were impressed with his knowledge, expertise, and customer service. We love our new shutters and the improved curb appeal they brought to our home! We would absolutely recommend him for your shutter needs. – Stephanie W. – Sugar Hill, GA
66. "I cannot say enough nice things about working with Clay to build and install our new shutters. It is truly amazing how much replacing one simple thing has changed the total look of our home. The shutters are better than I ever imagined. Clay is a true professional and craftsman. I would strongly recommend Clay due to his timeliness, talent and attention to detail!" - Michele W. -- Suwanee, GA
67. We love our new shutters! Clay did a fantastic job and his prices were very reasonable. We purchased our house a year ago and it had no shutters. It is stone on the front so I thought cedar shutters would really make the house stand out. Finding cedar shutters I could afford wasn't easy but I came across this site in a search and Clay answered all my questions right away. He came out, measured all our windows and discussed how the shutters would be installed. A few weeks later we had them! Thanks Clay! – Kellie W. – Gainesville, GA
68. Working with Clay was a pleasure. He went out of his way to make sure that I got exactly what I wanted. The shutters were an upgrade as they are heavier and larger than the builder grade shutters I had and look much more authentic. I not only got new shutters but a much better look to the outside of my home. He uses premium materials including premium paint which he brought with him for touch-ups when installing the shutters. He is very competent and great to work with. - Jane S. - Alpharetta, GA
69. The shutters that Clay built for our home are simply outstanding! Very high quality craftsmanship, and dealing with Clay was a pleasure. He was easy to work with, followed through on his commitments, and provided helpful suggestions along the way. - David and Suzanne W. - Suwanee, GA
70. Clay's expertise in selecting the design and color of shutters to best complement our house was very much appreciated. The shutters are well made and the mounting hardware complements them nicely. The overall appearance is far superior to our old shutters. – Robert H. – Cumming, GA
71. Clay was extremely professional, courteous and exceeded our every expectation. If you are looking for quality shutters to elevate the look of your home, then there is no one better than Clay Reichert. – Royce W. – Alpharetta, GA
72. Our experience with Clay Reichert could not have been easier or more efficient. Clay is professional, prompt and went above and beyond to match our paint choice. I absolutely love driving up to our house now with the new cedar shutters, built and installed by Clay. The shutters have added curb appeal and many people have stopped to compliment our new look. We highly recommend Clay! Anne and Carl H. – Suwanee, GA
73. After months and months of discouraging searches for shutters, I found Clay Reichert and Real Cedar Shutters! Often I see shutters that are too narrow, too wide, or too thin. With Clay, he measured each window to ensure the appropriate width, wide enough to look like functioning shutters, but not too wide to bump a roof line. His shutters are just the right thickness and the design is superb. I really haven't seen any I love more than mine. If that isn't enough, he installed them. As much as my husband would have loved to (ha), he didn't have to. Every time I pull into my driveway, I am so thankful I found Clay. – Deanie W. – Norcross, GA
74. Clay did an excellent job rebuilding some and replacing other shutters to match. Clay answers his phone, very important, kept us updated on timing and overall just very professional and friendly. I highly recommend this company. – Susan C. – St. Marlo, Duluth, GA 30024
75. Clay with Real Cedar Shutters guided us through the process of changing and adding shutters to our home. He offered professional suggestions that we took and are so pleased with. The handmade shutters themselves are very high quality and add so much to the curb appeal of our home. After waiting several years to do this renovation, we are SO thankful to find Clay and wondering why we waited so long...our home is now updated with the current market. High recommend Real Cedar Shutters! – Betsy W. - Alpharetta, GA
76. My husband found Clay's company through Craig's list. I wanted a shutter that I had seen in a magazine. We provided the pictures to him and he made beautiful custom cedar shutters for us. The quality is awesome and the prices were very competitive with the big box stores. Not only was the product superior to others, but he provided excellence installation services as well. I will and have recommended Real Cedar Shutters to all my clients, friends and family. You did an awesome job on our house Jewelry (Shutters). We love how they brought the entire house together. I will definitely recommend you to all my real estate clients. Thanks for the beautiful work! - Belinda B. – Stone Mountain
77. The quality and craftsmanship and installation of our new shutters is great! Clay performed with care and precision. I recommend his services without reservation. – Matt D. – Alpharetta, GA
78. Clay builds beautiful, high quality shutters which are finished with the finest paint. He then installs the shutters efficiently touching up any imperfections so that they are perfect. I would recommend him without reservation. – Jane S. - Alpharetta, GA
79. We are very pleased with the new shutters on out house. Clay was very helpful with advice on what shutters would look best. The craftsmanship of the wooden shutters is excellent and installation went smoothly. – John B. – Milton, GA
80. Hassle free installation and disposal of old shutters. Superior workmanship on the new cedar shutters and painting. Definitely recommend. Many thanks!! – Suzi R. – Suwanee, GA
81. I needed custom shutters for my new mountain home on Tennessee. I described what I needed to Clay and provided the measurements. He did an excellent job. His shutters are the highest quality I have seen. - Bobby T. – Tennessee
82. Somehow, five stars doesn't seem like enough. It goes without saying that the shutters were top quality and have the authentic look of custom shutters. I will first lead with the experience. I found Clay on Craigslist and have to admit it was a shot in the dark. After several hours of "googling" wood shutters, I could not find a provider that I thought offered what we were looking for. Then I took a shot at contacting Clay. From the beginning, he was responsive and very forthcoming with information.....information that helped us settle on his services. I have no doubt that you can probably find cheaper shutters on the net but be informed; many of times, those shutters are made of sub-par materials and do not have the "heft" that Clay's shutters provide. Clay met me at my home and installed them within 2.5 hours. He was a very nice guy and obviously knew what he was doing. He asked for my opinion about the installation and wanted to do whatever it took to make them look perfect. It's both the quality of Clay's woodworking and the quality of doing business with him that we enjoyed best. Our home is custom construction.....it was very nice before, but now, with Clay's shutters, we'd be the envy of the neighborhood. I endorse his services 10000%! Thank you Clay. – Al M. - Tyrone, GA
83. The shutters that Clay built and installed for us have made a remarkable difference in the appearance of our home! Remarkable is also the term we would use to describe Clay's craftsmanship and professionalism. But, it is Clay's dedication to perfection that puts him in a class by himself. – Doug C. – Gainesville, GA
84. Clay did a fantastic job building our board and batten hinged shutters. He paid attention to each design request and kept us informed as to his progress. He had a positive attitude and a knowledge of his product. We would definitely recommend him. – Jim B. – Dunwoody, GA
85. "The shutters are beautifully made and hung perfectly. They are even more grand than I had pictured in my head. Thank you so much for your expertise and help with choosing the right size and style for our home. It has certainly updated the look of our house and added much needed curb appeal." -- Nealie W., Roswell, GA – November 2012